Network Support - I.T. Support for Schools

What is a Service Level Agreement (S.L.A.)?

Whether your school relies on a single personal computer or a fully commissioned network, Telemat can provide you with the expert support and attention. Telemat help ensure that your I.T. system is continuously running.

What Support do we offer?

Service Desk: that provides telephone and remote support, software and network support, repairs and maintenance

On-site Technical Support: for administrative and curriculum networks, system and software installation, upgrades and configuration, fault diagnosis and repair

Training: for teaching staff and other school professionals

Technical Consultancy: to guide you through the process of integrating ICT fully into teaching, learning, management and school organisation

Strategic Consultancy: to support the development of a strategic vision for ICT and provide support to learning and teaching.

Management Information Consultancy: to offer advice and consultancy on best practice for managing data to inform planning and whole school improvement

What else ?

As well as a support service, Telemat can also supply and install new IT equipment and infrastructure. This includes both Apple Mac and P.C. systems.

Want to know more ?

To find out more about this and other IT services we provide, contact us on 01239 712345 or email us

Antur Teifi Business Park, Aberarad, Newcastle Emlyn, Carmarthenshire, SA38 9DB.

General Enquiries: 01239 712345 - Sales and Customer Care: 01239 712344

Email Enquiries: enquiries@telemat.co.uk - Technical Helpdesk: helpdesk@telemat.co.uk

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